Shipping policy

🚚 SHIPPING POLICY

πŸ“¦ Overview

At TheJewelArts, every piece is carefully prepared and securely packaged to ensure it reaches you in perfect condition.
We are committed to delivering your jewellery safely and on time.

⏱️ Order Processing

  • All orders are processed within 1–3 business days
  • Orders are not shipped on Sundays or public holidays
  • You will receive a confirmation once your order is dispatched

πŸš› Shipping Time

  • Estimated delivery time: 3–7 business days
  • Delivery timelines may vary based on location and courier availability

πŸ’° Shipping Charges

  • Shipping charges (if any) will be calculated at checkout
  • We may offer free shipping on select orders or promotions

πŸ“ Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS.
You can track your order in real-time until it reaches you.

πŸ“¦ Packaging

We take extra care in packaging:

  • Secure, tamper-proof packaging
  • Protective cushioning to prevent damage
  • Designed to preserve the quality and finish of your jewellery

⚠️ Delivery Delays

While we aim to deliver within the promised timeframe, delays may occur due to:

  • Unexpected courier issues
  • Weather conditions
  • Remote delivery locations

We appreciate your patience in such situations.

❗ Incorrect Address / Failed Delivery

  • Please ensure your shipping details are accurate at checkout
  • If a delivery fails due to incorrect details, re-shipping charges may apply

πŸ“© Need Help?

If you have any questions regarding your order or shipping, feel free to contact us.
We’re here to assist you.